Shipping & Returns
Q: What payment methods do you accept?
A: We accept visa credit card and western union. Please note, because of the large amount of deceptive fraud on the Internet, we can only ship to the billing address that is listed with your credit card company therefore unfortunately attempts to have footwear shipped to an address that is not on file with your credit card company will result in a declined transaction.
Q: Why are items on your website much cheaper than other websites?
A: The online kicks environment is competitive. There are many established vendors out there with years of experience and repeat customers backing their success. We are a new entry to this line and we want to stay here for a while. Because of our desire for success we are taking a chance by slashing profits to generate customer loyalty ?we know once you buy one item from us, you are not going to be shopping anywhere else. Also, as we are an e-store, we can keep our prices to a minimum due to low overhead costs thus passing on the savings to our growing dedicated customer base.
Q:How long is the delivery?
A:Generally,it takes about 7-12 days by EMS.
Q: How can I track my order?
A: We will send you the track information and track website. And normally we will deliver your shoes by EMS, and the EMS website is http://www.ems.com.cn/english.html You can check the shipping status in anytime you want. We are available for customer communication at all times during and after your purchase to provide peace of mind and satisfaction of the product purchased.